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consegna e la restituzione

SIAMO L'AZIENDA N.1 IN EUROPA PER LA PRODUZIONE DI CAVI AUDIO E STRUTTURE RACK DA 19 POLLICI

✓  prodotti di alta qualità       ✓  una politica di restituzione a 21 giorni      ✓  assistenza tecnica e post-vendita

Informazioni sulla consegna e la restituzione

Se vi accorgete che il prodotto acquistato da noi non è esattamente ciò che stavate cercando, o è delle dimensioni sbagliate, potete restituirlo senza problemi.

Procederemo alla sostituzione del prodotto o al suo rimborso completo, a patto che non sia mai stato utilizzato o indossato e che ci pervenga insieme alla confezione originale e alla ricevuta d'acquisto. Non siamo in grado di rimborsare le spese postali.

La nostra politica di restituzione è flessibile, ma chiediamo che gli articoli da restituire ci pervengano entro 21 giorni dalla ricezione, e siano accompagnati da una lettera che spieghi il motivo della restituzione e la posizione del difetto.

Ricordate che se prima dell'acquisto doveste avere dubbi sulla misura, il colore o l'idoneità di un prodotto, potete contattarci via email e farci domande su qualsiasi nostro prodotto. Il nostro staff di esperti risponderà alle e-mail rapidamente in orario di ufficio.

Se per qualsiasi motivo il vostro ordine dovesse arrivare difettato o fosse stato danneggiato durante il transito, non esitate a restituircelo e provvederemo a sostituirlo.

Garanzia

Tutti i prodotti che vendiamo sono coperti da una garanzia del produttore, che copre i vizi di fabbricazione e i difetti del prodotto. Il periodo di copertura può variare; per la maggior parte degli articoli è di 1 anno. Tuttavia è importante ricordare che le garanzie non coprono il danneggiamento e l'usura generale. Se avete un problema con un prodotto acquistato da Penn Elcom Online, vi preghiamo di rivolgervi a noi direttamente. Gli oggetti restituiti in garanzia o in riparazione devono essere puliti e il costo di spedizione a Penn Elcom Online è a carico del consumatore.

Indirizzo per la restituzione

Dip. Restituzioni
Penn Elcom Online
Philips House
Drury Lane, Ponswood Industrial Estate
St. Leonards-on-Sea
East Sussex
TN38 9BA
Regno Unito

Telefono: 44 (0)1424 722 944

Per ulteriori informazioni sul costo dell'affrancatura nel vostro paese, cliccate qui.