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WorkShop Form

Returns Form

Servicing


Thank you for choosing to have your parts serviced by Penn Elcom Online. Here are 6 easy steps to ensuring a fast turn around.
1.Choose the service you would like and order it in the usual way
2.Remove the part from your bike and thoroughly clean and degrease.(Our technicians do not like getting dirty with other peoples Mud!)
3.Print off a copy of this form along with a copy of your confirmation E-mail so we know what service you would like. Please fill in the form below so we can tune the fork or repair your brake to your needs. Please include this form and the confirmation in the package.
4.Wrap the part in suitable packaging materials, Cardboard, Bubble wrap etc to ensuring to protect the part from damage. It is worth remembering to also try and keep the weight down, as excessive packaging will cost you extra postage. Address the parcel clearly to the address below.
5. Take the parcel to your local post office and ask for the parcel to be sent to us. For heavy items like suspension Forks expect to pay 5 - 8 GBP using a Standard Parcel Post and for small items such as a disc brake expect to pay around 2.50 GBP using Recorded Royal Mail. Also make sure that the post office clerk is not trying to charge you for international postage to Ireland as we are in Northern Ireland and the postage rates are exactly the same as the rest of the UK.

6. We will complete the service and freepost the part back to you on a guaranteed next day delivery

 
FORK SERVICE DETAILS FORM DATE __/__/____
(dont worry if you dont know all the answers!)

NAME OF FORK

 
APROX AGE OF FORk  
RIDER WEIGHT  
TYPE OF RIDING (please tick)
XC DH/FR Jump/street

Requirements(please tick) Dont alter settings
give me faster/slower rebound

SPECIAL REQUIREMENTS (please tell us if you have any
special requests)

 

 

 

 

IS THE FORK DAMAGED? (please tell us if anything is broken or not working)

 

 

 

 

 

 

 
BRAKE SERVICE DETAILS FORM DATE __/__/____
(dont worry if you dont know all the answers!)

NAME OF BRAKE

 
APROX AGE OF BRAKE  

IS THE BRAKE DAMAGED
( please tell us if the brake has any problems )

 

 

 

 

 

 

 

ADDRESS
Penn Elcom Online
70 High Street
Belfast
BT1 2BE
United Kingdom